MT Coaching

Effective communication


By the end of the course, participants will be able to identify their preferred communication style, communicate with greater clarity, improve their listening skills, and chose an assertive communication style. Participants will be more aware of cultural differences in communication styles and preferences and will be able to communicate more effectively in a diverse environment.


Pre-course questionnaire

What do I communicate?
Communication blind spots
Ofman quadrant

Communication styles
The 4 communication styles
Diagnostic of the favoured style of the participants
Advantages and pitfalls of each style

Assertive communication
DESC method

Active listening
OARS model

Practical tools
Communicating across cultures

Post-course questionnaire

7 hours

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Mind Tree Coaching is committed to achieving the United Nations Sustainable Development Goals through our focus on Quality Education, Good Health and Well-being and Gender Equality.