MT Coaching

Assertive Communication

Objectives

By the end of the Course, participants will be able to recognise their communication style, its avantages and pitfalls, and which style is more appropriate for each situation. The course will address tools for giving and receiving effective feedback, and train assertiveness techniques.

Content

THEORETICAL PART - VIDEOS AND DIAGNOSTIC QUESTIONNAIRE

Communication Styles
Assertiveness
DESC Method
Receiving Feedback
Giving Feedback

The videos and supporting material are made available to participants 10 days before the face-to-face training.
The 5 videos last approximately 35 minutes and are in English with French subtitles.

PRACTICAL PART - FACE-TO-FACE SESSION

Review of theoretical concepts and Q&A
Practical application of assertive communication :

The DESC method in practice
Giving and receiving feedback
The rules of assertive communication
Pitfalls to avoid and good practices to develop

3 hours

Have a question or need clarification? For all enquiries contact me: alexandra@mind-tree-coaching.lu

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